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Shipping

Shipping Options and Fees

Most orders shipped with 24 business hours of receipt.  
Orders received after 4:30pm (EST) on Fridays will be shipped the following Monday morning.

At checkout you will be given shipping options that apply to your order's shipping address.  All estimated in-transit times below do not include the day of pick-up, weekend days & Federal Holidays.
 Be sure to provide us with your e-mail address at Check-Out.  The Tracking Number for your order will be automatically emailed to you once your shipment has been picked up by the carrier.
If you were logged into your account at the point of purchase, you can also log back in at any time to track your order.
If you completed your order as a guest, you can use the Order Status bottom at the bottom of any page to find the status and tracking number.

Standard UPS Ground Service Map

We do NOT request or require a signature for UPS deliveries, but we cannot force the driver to leave the package if no one is home.

If you live in a relatively low crime area and the risk is small, the driver will usually leave the package at your door or other safe area,
but it is solely up to your UPS driver's discretion whether or not to require a signature.
This also applies to any special shipping instructions that you have asked us to include on your shipping label.

Standard USPS Priority Mail Service Map

Shipping Fees

Standard to US addresses
  • For orders less than 20 lbs and
    • under $75: $6.99 Shipping
    • over $75: Free shipping
  • for Orders over 20lb: actual shipping cost
USPS Priority Mail to AE Military addresses
  • For orders under $75 and
    • less than 20lb: $12.99 Shipping
  • For orders over $75 and:
    • 20lb-40lb: $16.99 Shipping
    • less than 20lb: free Shipping
USPS Priority Mail to AA Military addresses
  • For orders under $75 and less than 20lb: $11.99 Shipping
  • For orders over $75 and
    • less than 20lb: Free Shipping
    • 20lb-40lb: $15.99 Shipping
USPS Priority Mail to AP Military addresses
  • For orders under $75 and less than 20lb: $14.99 Shipping
  • For orders over $75 and
    • less than 20lb: Free Shipping
    • 20lb-40lb: $17.99 Shipping
USPS Priority Mail to HI
  • For orders under $75 and less than 20lb: $12.99 Shipping
  • For orders over $75 and
    • less than 20lb: Free Shipping
    • 20lb-40lb: $16.99 Shipping
USPS Priority Mail to AK, PR, GU
  • For orders under $75 and less than 20lb: $14.99 Shipping
  • For orders over $75 and
    • less than 20lb: Free Shipping
    • 20lb-40lb: $17.99 Shipping

* For orders AA, AE, AP, AK, and HI: Actual Shipping Cost on orders over 40lb

APO/FPO Military Address Shipments

We want you to receive your order in the timeliest fashion! Please note that in our shipping your order via U.S. Priority Mail, you must first allow 1-3 days in-transit time for your package to reach the APO/FPO Station. From the point your package reaches the APO/FPO Station, delivery is then in the hands of the military mail system. Depending on your location and the level of service provided by the APO/FPO mail system to your region, forwarding time will range from a few days to several weeks. We cannot help speed up this process. Sorry!

When placing your order, please be sure to provide us with your complete, current shipping address, and let us know of any applicable mail restrictions with regard to the weight, size and/or dimension of packages shipped to your region.

If you have not received your package by the 45th day fromt he date your order was shipped from our warehouse, we can initiate a trace on your shipment through U.S.P.S., and also request a look into the efficiency of your local mail room. Only at this point is the reshipment of your order a viable option. Due to U.S.P.S. regulations, we cannot initiate any action prior to this 45-day window.

On or after the 45th day from the date your order was shipped, you may reach our Customer Service Department to discuss the status of your shipment between the hours of 9am-5pm (EST) Monday through Friday by calling (603) 433-6565.

 

Regrets...Absolutely No Claims/Traces for Reshipments & Refunds can be filed after the 75th Day following the Date Your Order was Shipped.

 

Note: The 4-digit ZIP code extension is now required for all military addresses. Please make sure to enter this extension when placing your order to help ensure your package arrives as quickly as possible.

There is no need to enter the actual city, state, or country where you are located. Enter APO, DPO, or FPO for the city and AA, AP, or AE for the state. For Example:

  • Your Name
  • Address Line 1
  • Address Line 2 (if needed)
  • City (APO, DPO -or- FPO), State (AA, AP -or- AE) 00000-0000 (ZIP code for your location)
  • USA